Get to Know Us
Welcome to our shop! We’re passionate about offering high-quality, unique items with care and attention to detail.
Every order supports a small business, and we’re dedicated to making your shopping experience seamless and enjoyable.
Thank you for supporting us—let’s create something special together!
Services
We aim to deliver your orders quickly and efficiently! Please read the details below:
Order Dispatch
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Orders are typically dispatched within 1–3 working days.
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You will receive a confirmation once your order has been shipped.
Shipping service
Domestic Shipping (UK)
- Cost: Free shipping on all UK orders.
- Service: Royal Mail 2nd Class.
- Delivery Time: 1–3 working days after dispatch. For faster delivery, please contact us to arrange an upgrade (additional charges may apply).
International Shipping (Rest of World)
- Service: Royal Mail Signed and Tracked. - Delivery Time: 7–10 working days after dispatch (varies by destination). Shipping costs calculated at checkout.
Returns & Refunds
Returns & Refunds
Most items can be returned within 30 days for a refund, provided they are in original condition and packaging. Custom-made or personalized items are non-returnable unless damaged or defective.
Exchanges
If you ordered the wrong size, we offer exchanges within 30 days. Return shipping is the buyer's responsibility, but we’ll send the replacement size at no extra cost.
Privacy & Safety
Your privacy and safety are very important to us. We are committed to protecting your personal information and ensuring a secure shopping experience.
What Information We Collect
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Personal details such as your name, email address, shipping address, and phone number, which you provide when placing an order or contacting us.
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Payment information is processed securely through trusted third-party payment providers and is not stored on our systems.
How We Use Your Information
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To process and fulfill your orders.
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To communicate with you regarding your order or inquiries.
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To send updates, promotions, or other shop-related information (only with your consent).
Data Security
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We use industry-standard measures to protect your personal data.
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Your payment information is handled securely by payment processors and encrypted during transactions.
Sharing of Information
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We will never sell or share your information with third parties, except as necessary to fulfill your order (e.g., shipping carriers).
Your Rights
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You can request to view, update, or delete your personal information at any time by contacting us.
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You can opt out of promotional communications at any time.
Cookies
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Our website may use cookies to improve your browsing experience. By using our site, you consent to our use of cookies.
Contact Us
If you have any questions or concerns about your privacy and safety, please contact us
Wholesale Inquiries
Welcome to our Wholesale Inquiries section! We’re excited to partner with retailers who want to feature our stunning products. Collaborate with us for exclusive collections and competitive pricing to elevate your store. Reach out for details on our policies and product range. We look forward to helping you grow your business!
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments