Placemats Mulberry Trees Set of 4, 30 x 40 cm

Return, Refund & Exchange Policy

We want you to love your purchase! If you're not satisfied, we’re here to help.

Returns & Refunds

• You can return most items within 30 days of receiving them for a refund.
• Items must be returned in their original condition and packaging.
• Custom-made or personalized items cannot be returned or refunded unless they arrive damaged or defective.

Exchanges

• If you purchased the wrong size, we’re happy to offer an exchange.
• Exchanges must be requested within 30 days of receiving the item.
• Return shipping for the original item is the buyer's responsibility, but we’ll send the replacement size free of charge.

If you have any questions or need to initiate a return or exchange, please contact us

Domestic Shipping (UK)

• Cost: Free shipping on all UK orders.
• Service: Royal Mail 2nd Class.
• Delivery Time: 1–3 working days after dispatch.
• If you require a faster delivery service, please contact us in advance to arrange an upgrade (additional charges may apply).

International Shipping

• Service: Royal Mail Signed and Tracked.
• Delivery Time: 7–10 working days after dispatch (delivery times may vary based on the destination).
• Shipping costs will be calculated at checkout.

Order Dispatch

• Orders are typically dispatched within 1–3 working days.
• You will receive a confirmation once your order has been shipped.